Uber is a service similar to taxis that allows a user to receive transportation through the company’s app. Unlike taxis, an Uber car typically arrives within a few minutes and takes the passenger to their location. Uber has grown rapidly in Massachusetts, especially in Boston. Since Uber rides have been increasing, the number of accidents in the vehicles has increased also. Because this ride service is new, if you were injured in an Uber car accident you may not know what to do about the aftermath. The following information explains how Uber is different from other car accidents.
Uber Drivers Are Not employees
Uber’s drivers are labeled as independent contractors. This provides an opportunity for Uber to deny responsibility for any injuries that passengers incurred from an accident. If you were injured, you are entitled to both the driver’s insurance policy and Uber’s $1 million per ride policy.
Uber is Not Defined as a Car Service Provider
Uber defines itself as a technology service instead of a transportation company. Why does Uber say this although it’s obvious they are a car service? Because this allows Uber to point the finger at the drivers, making it difficult for those injured by Uber to file a complaint or claim with them.
Uber Lacks in Customer Service
Uber has no customer service number for people involved in their accidents and they are known for being notoriously difficult to communicate with. All they have is an email address. Their lack of communication and customer service makes many victims to become discouraged and give up. Giving up is not an option at Goldberg & Oriel. We make sure to hold all parties involved accountable for their actions.
Uber Now Provides Drivers Coverage
Prior to March of 2015, Uber had no insurance coverage for their drivers when they did not have passengers in the car. Due to a tragic accident that occurred in this type of situation, their company now provides $25,000, $50,000 or $100,000 of contingent coverage between trips.
Uber Passengers Aren’t the Only Ones Entitled to Compensation
If you were involved in an accident by an Uber vehicle while driving your own car, or if you were a pedestrian, you are entitled to compensation from both the driver’s insurance and Uber’s policy.
We at Goldberg & Oriel will fight for the compensation you deserve from the pain and suffering you endured in an Uber accident. If you would like more information or need to hire a lawyer, do not hesitate to contact us.